Rivet is small. These go to a real inbox that a human reads, not a ticket queue that answers in four days.
We answer within one business day on working days, usually sooner.
Questions before you sign up, something not working, or you want to cancel — all the same address. Cancelling never requires a phone call.
hello@rivet.llcApplications go through the forms so nothing gets lost, but if you have a question first, write here.
partners@rivet.llcData access, deletion and correction requests, recording questions, and anything a lawyer sends. This address is also in the privacy policy.
privacy@rivet.llcIt would be answered by the same AI we sell, and you deserve to talk to someone who can actually change your account. Write and a person replies — and if it needs a call, we will call you.
Rivet is operated from the United States and serves US home-services contractors. The business entity and registered address are being finalised and will be published here and in the Terms before the first paying customer. Everything we send comes from rivet.llc.